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Privacy policy

Last updated: [DATE]

Draft: fill in the bracketed details and have it checked before launch.

This policy explains what information the Read24x7 app and website (“Read24x7”, “we”) collect, why, and the choices you have. Read24x7 is run by [COMPANY LEGAL NAME], [REGISTERED ADDRESS].

What we collect

  • Account details: your mobile number (used to log you in with a one-time code), your name, and, if you add them, your email address and preferred board and class.
  • Learning activity: the subjects you open, how far you have watched each video, and your mock test answers and scores, so you can continue where you stopped and review your results.
  • Purchases: what you bought, the amount, coupon used and order status. Payments are handled by our payment partner, Razorpay; we do not receive or store your card, UPI PIN or bank login details.
  • Device details: device model, app version and a notification token, to keep you logged in on a limited number of devices and to send notifications.
  • Website: the website loads course information from our servers. It does not ask you to log in and does not use advertising trackers.

How we use it

  • To log you in, give you access to what you have bought, and save your progress.
  • To send login codes by SMS and notifications about payments, new classes and course expiry.
  • To issue invoices and handle refunds and support requests.
  • To keep the service secure, for example by limiting login attempts and the number of devices per account.

Who we share it with

Only with service providers that help us run Read24x7: SMS delivery for login codes, Razorpay for payments, Google Firebase for notifications, our video hosting provider, and our web host. They may use the data only to provide their service to us. We do not sell your personal information.

How long we keep it

We keep your account while it is active. Order and invoice records are kept for as long as tax law requires. You can ask us to delete your account at any time; we will delete or anonymise your personal data except records we must keep by law.

Your choices

  • You can edit your name and email in the app’s Profile.
  • You can turn notifications off in your phone’s settings.
  • To get a copy of your data or delete your account, contact us at [SUPPORT EMAIL].

Children

Read24x7 is made for school students. If you are under 18, please use Read24x7 with the knowledge of a parent or guardian, who should also make any purchases.

Contact

Questions about this policy: [SUPPORT EMAIL], [SUPPORT PHONE], [REGISTERED ADDRESS].